Delayed Shipping Process 

Due to the current high volume of orders, we are experiencing brief delays with some shipments. Most orders should ship within 7-14 business days after being placed. Once your order has shipped, tracking information will be sent to via email. We apologize for any inconvenience.

COVID-19 UPDATE 

Our website is open to accept your orders and we are taking all the necessary actions to ensure the healthy & safety of our customers. Orders may take up to 3 days to process. We hope you love shopping with Us. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.

When will my order ship?

Orders placed on Email info@trueeyelashes.com are processed and shipped from our warehouse within 1-3 business days. Orders placed after 12:00PM WIB will begin to process the next business day. (Business days are Monday through Friday, excluding holidays). Orders placed on Saturday or Sunday will not be processed until the following Monday. Shipments and deliveries only occur on weekdays. Shipping and delivery is subject to change and will be determined at the time of order. 

You will get a shipment notification email with a tracking number as soon as your package ships!

We’re not responsible for delays in shipping or delivery that are outside of our control. In no event shall Ardell be responsible for incidental or consequential damages.

Does Indobeauty Cemerlang ship internationally?

International shipping is available.