FAQ

Most frequent questions and answers

Select lashes and packaging that you like and communicate with marketing department. If you have your own lash and packaging design, we can help to make it for you

MOQ is Minimum Order Quantity. You can start your order in small quantity which is 1200 per style. 

Yes certainly, we will guide to make sure all unit for private label is clear and proceed.

Yes, our factory is facilitated by ISO 22716 for good manufactory practice and ISO 9001 for management system.

Yes, we still receive order under the MOQ with some adjustment

Yes sure, you can send us original sample that you have or you can choose style from our catalog

We provide two shipment terms:

1. FOB (Free on Board) : For MOQ 20.000 units

2. EXWORKS : For MOQ less than 20.000 units

Yes absolutely. Just inform us the detail of your visit schedule

Yes you can download our online catalog on http://bit.ly/catalogibc

For the first order, lead time will takes around 60-90 Days. For the repeat order, production takes around 30-60 days. 

  • Whatsapp: +6281226419213
  • Telephone: (0281) 891944
  • Fax: (0281) 6843938
  • info@trueeyelashes.com
  • Jl. Kidangsari RT03/RW01, Karangsentul, Padamara, Purbalingga, Postal Code : 53372

Certificate

ISO 22716 : Good Manufacturing Practices (GMP)
ISO 9001:2015 (Quality management system)